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NEW ZEALAND’S LEADING SILVER KEEPSAKE COMPANY

HOW TO ORDER?

It’s so easy,  contact us and make an appointment to get your fingerprint taken directly onto the silver* or place your order through our website and we will contact you. Remember you don’t need to meet with us to get a piece made from any of our other ranges. 

*The process is fully explained at the bottom of this page
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FAQ

Click on one of the links below or scroll down to view all our Frequently Asked Questions.

I don't live locally, can I still get a fingerprint pendant made?
How do I get a drawing to you?
What size does the drawing need to be to create a Little Works of Art Pendant?

How do you get my child's foot or handprint onto one of your pieces?
Can you use an existing ink print that I have?

Can you put a fingerprint on both sides of a pendant?
How Pure is the silver used in the Fingerprints Jewellery?
What is the difference between pure silver and sterling silver?
How long does it take for my piece to be finished once the order has been received?
Are all of the pieces handmade?
How old does my baby need to be before I can take a fingerprint?
Is the Art Clay safe for me and my child?
How far in advance do I need to place my orders for Christmas, Mother’s Day, Father’s Day, Valentines?
Can you make multiple pieces from one work of art?
How do you get a fingerprint onto the silver?
How do we get a fingerprint to you?

 


Question: I don't live locally, can I still get a fingerprint pendant made?

Answer: . We  have members of the Fingerprints team operating in areas of both the North and South Islands. Contact us to see if one is located near by. 

Question: How do I get a drawing to you?

Answer: There are several ways of getting your piece of art to us

1. Send us a drawing in the post (we strongly recommend that if you are sending us the image via the post you take a photocopy and send this, though we have never had anything go missing there is always this likelihood).
2. Send a scanned image to our contact address info@fingerprints.co.nz


Question: What size does the drawing need to be to create a Little Works of Art Pendant?

Answer: The best image is one that is relatively simple and has been done with a thick dark coloured marker or pen no larger than an A4 size. We do our very best to accommodate a variety of images e.g. we can use painted pictures or part of pictures. If for some reason your image will not reproduce well onto a pendant we will contact you to discuss your options - but we haven't experienced this yet.

Question: How do you get my child's foot or handprint onto one of your pieces? 

Answer: Upon ordering a hand or footprint piece we will send you an inkless kit (this is included in the price). This simple kit allows you take your child's feet or hand prints (without any mess). Once the print has been returned to us we transfer the print (in a perfect miniaturized version) onto a silver pendant and then we complete it with your choice of engraving.  It's that easy! 

NB: If you have an existing print of hands or feet we can also use that, simply send us a copy via the post or scanned to our email address. 

Question: Can you make me a piece using an existing hand or foot ink or paint print that I have?

Yes,  send us a copy (or scan via email) of your prints and we will miniaturize them and put them onto a piece of your choice. We will then engrave your message on the back.

 YesYeQuestion: Can you put a fingerprint on both sides of a pendant?

Answer: No, the fingerprint is actually indented into the silver, to ensure a flat pendant we only do a fingerprint on one side.

Question: How Pure is the silver used in the Fingerprints Jewellery?

Answer: All of Fingerprints pendants are made from 99.9% pure silver. All of the fittings and attachments are made from solid (not plated) sterling silver 92.5%. We try to source most of our chains and accessories from within New Zealand. We do not bring in low quality chains from overseas.  By request you can have the silver stamped with the FS9999 fine silver stamp this is an additional $10


Question: What is the difference between solid silver and sterling silver?

Answer: Sterling silver is only 92.5% pure as it is mixed with other metals/alloys to make it harder, therefore more suitable to be used for items such as cutlery, teapots, etc. Our pendants are made from pure silver which is 99.9% pure silver. All of our accessories (chains, key rings, toggles, findings etc) are all solid sterling silver.  


Question: How long does it take for my piece to be finished once the order has been received?

Answer: Once the order has been placed and we have taken your fingerprint or received  your artwork we can usually complete and dispatch your order within 10 working days. Should you require a piece urgently please contact us to discuss your requirements. We can and often do urgent orders for our customers. 


Question: Are all of the pieces handmade?

Answer: Yes, each piece is made by hand. Nothing is machine made, this ensures that every single item is unique; no two look the same. Unlike mass produced jewellery found in shops, each of Fingerprints pieces has its own unique look, which one would expect with a handcrafted item.

Question: How old does my baby need to be before I can take a fingerprint?

Answer: The whorls (lines) on each person’s finger are very different and are not always well defined in younger babies. For this reason, here at Fingerprints we like to wait until your baby is at least a couple of  months old before we take an imprint. Otherwise, all you can be left with is an indent where the finger has been pressed. However if you do want a piece with a fingerprint from a younger baby we will take the print with no obligation. If your child does not give a well defined print we will discuss this with you before starting the manufacture process.    

Fingerprints are determined by both age and genetics.

NB: This age limit refers to fingerprint pieces only, we can do hand and footprint pieces from any age.


Question: Is the silver clay safe for me and my child?

Answer: Yes, the silver clay is non-toxic. However we do recommend that you wash your hands before and after contact with the clay (we automatically do this for you during the fingerprinting process).


Question: How far in advance do I need to place my orders for Christmas, Mother’s Day, Father’s Day, Valentines?

Answer: We recommend that orders over these busy times be placed at least 10 working days prior to the date, however we do however understand that at times this is not always possible and will endeavor to accommodate your requests. We are still taking orders for  Christmas and will be right up to the week prior.  

Question: Can you make multiple pieces from one work of art?

Answer: Absolutely, we can make as many pieces as you require.


Question: How do you get a fingerprint onto the silver?

Answer: It is really very simple. Here at Fingerprints we have had heaps of practice and we get you the very best print possible -

We take the fingerprint directly on to the special silver clay:  We gently press the finger onto the silver clay, this leaves a fingerprint impression that clearly shows all of the fine lines that form each person’s unique fingerprint. You can see straight away what the fingerprint will look like,  as this piece of clay (complete with fingerprint) becomes your actual pendant.


Question: How do we get a fingerprint to you?

Answer:  Arrange a time to meet with one of our friendly team  and we will take your fingerprint directly onto silver clay. We have members of the Fingerprints team throughout New Zealand. Contact us to see find out the nearest Fingerprint person to you - info@fingerprints.co.nz
 

                     
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THE FINGERPRINT PROCESS

The first step is to make an appointment to meet with you so we can gently press the finger onto the silver. It is quick, painless and totally non-toxic.
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THE FOOT & HANDPRINT PROCESS

Upon ordering a hand or footprint piece we will send you an inkless kit. This simple kit allows you take your child's feet or hand prints (without any mess). We transfer the print (in a perfect miniaturized version) onto a silver pendant. It's that easy!

READ MORE

CONTACT US

Head Office

Ph. (09) 360 9999

email: info@fingerprints.co.nz