Shipping & Returns Policy


Our standard delivery fee is $7.50 for all orders nationwide.

We will notify you via email with a track and trace number once your package has left our Auckland Office. Please allow approximately 10 working days – 2 weeks for your jewellery items to be completed and 1-2 working days for delivery. All orders are delivered via NZ Courier Post.

International Orders: We are happy to courier to overseas destinations. The price for international courier service is determined by the destination and the weight of your items. This price will be calculated prior to sending your items and added to your final account.

For any questions on our delivery service please feel free to email us on

Postage is non-refundable.

Sales Support

We pride ourselves on our great service and sales support. Please contact us at or phone us on 09 360 9999 for any assistance you may require.

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